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dolphin 4d Privacy Policy for Your Account

Our Privacy Policy shows exactly how we handle the details linked to your dolphin 4d account, from the phone number used for verification to wallet references for DANA…

Account detailsWallet recordsDevice accessPolicy requests

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What Our Privacy Policy Covers

dolphin 4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the account and activity details needed to operate access, confirm account ownership and check payment status. That can include your phone number, verification result, sign-in time, device and browser signals, selected lobby activity, and transaction references for DANA, OVO, GoPay, QRIS, bank transfer

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or a virtual account. We use these records to show your account, match a receipt, investigate an interrupted cashier step and protect the account from unusual access. Cookies help us keep a session active and remember basic settings. We do not describe eligibility beyond the rule
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that access depends on local law. Read this Privacy Policy before opening an account; if a local requirement applies, we use the details needed for that check and no more than that purpose requires.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT FOR PRIVACY

Get Help With a Privacy Request

A clear contact path matters when your account details or wallet record needs attention. Use the support route shown inside your account and include the phone number on the account, the affected date and the request you want us to assess. We keep the request tied to the correct account rather than asking you to send sensitive wallet credentials. If you are in Jakarta and a QRIS receipt is missing, the same route can connect the privacy question with the payment-status check.

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Account support

Use the support contact inside your account when you want to ask what personal details we hold, why a phone verification record appears, or whether a saved device signal can be removed. We may ask for an account step to confirm that the request comes from you.

Wallet record check

For DANA, OVO, GoPay or QRIS references, send the transaction date and receipt reference through the account support route. We can examine the record without asking for your wallet PIN, one-time code or full banking password.

Access concern

If an unfamiliar device reaches your account, contact us through the same support path and change your account password before sharing further details. We use sign-in time, device signals and verification status to assess the access concern.

HOW RECORDS ARE HANDLED

Your Account Data, Step by Step

We treat privacy as an operating task, not a hidden setting. Registration starts with the details needed to create your account; phone verification then links access to the correct account.

Account collection

When you open an account, we collect the phone number and account details needed for access. The verification result confirms the account step without requiring you to send us a wallet PIN. If a field changes, ask support to check the record linked to your account.

Payment references

A DANA, OVO, GoPay or QRIS action can create a reference, amount, status and time record. Bank transfer and virtual account checks use the corresponding payment reference. We use those details to match status, not to collect your private wallet password.

Cookies on mobile

Cookies can keep your signed-in session available and remember basic page settings on a phone or desktop browser. Clearing browser cookies may sign you out or remove saved preferences, but it does not by itself erase account records held for support.

Security signals

We may assess device type, browser details, sign-in time and unusual access patterns when protecting an account. These signals help us ask for the right verification step if access changes; they are not a request for your wallet PIN or one-time code.

Retention period

We retain account and payment references while they serve account access, support, reconciliation or applicable record duties. When a record is no longer needed for those purposes, we remove it, separate it from the account or restrict its use where the process requires.

Change or deletion request

You can ask us to correct inaccurate details, explain a data use or remove eligible records through the account support route. Include your account phone number and a precise request. We confirm ownership first and explain any record that must remain for payment or legal reasons.

Answers Before You Open an Account

These Privacy Policy answers focus on the questions we expect you to ask before using an account from Indonesia. They cover the practical path: what we collect, how wallet records are handled, what happens on a phone, how to request a change and when access depends on local law. If your case is more specific, use the account support route with the smallest amount of detail needed to locate the record.

It covers account details, phone verification, device and browser signals, cookies, lobby activity linked to your account, payment references and support requests. It also explains retention and how to ask for correction, an explanation or removal of eligible records through account support.

We use your phone number to create and identify the account and to complete the phone verification step before account access. It helps us connect a support request to the right record. We do not need your DANA, OVO or GoPay PIN for this process.

Yes. The Privacy Policy covers the references created when you use DANA, OVO, GoPay or QRIS, including status, time and receipt details needed for account reconciliation. Bank transfer and virtual account references are handled for the same payment-status purpose.

We may record device type, browser details, sign-in time and signals linked to unusual access. These details help keep a mobile session connected and support an account check when a new device appears. Clearing cookies can sign you out without deleting held account records.

Use the support contact inside your account and state whether you want correction, an explanation or removal of eligible data. Include your account phone number and the relevant date. We confirm ownership first, then explain any record that must remain for payment or legal duties.

We keep account, payment and support records while they are needed for access, payment reconciliation, account assistance or applicable record duties. After that need ends, we remove, separate or restrict the record where appropriate. Support can explain the reason for a particular retained entry.

Access depends on local law. Before opening an account, you should check that use is permitted for your location and circumstances. Our Privacy Policy explains the data used for account and verification steps, while support can address a specific access or record question.

dolphin 4d Privacy Policy for Your Account

Get Help With a Privacy Request

Account support

Wallet record check

Access concern

Your Account Data, Step by Step

Account collection

Payment references

Cookies on mobile

Security signals

Retention period

Change or deletion request

Answers Before You Open an Account

01 What does the dolphin 4d Privacy Policy cover?

02 Why does dolphin 4d need my phone number?

03 Does the Privacy Policy cover DANA and QRIS payments?

04 What device data is collected when I sign in?

05 How can I correct or remove my account data?

06 How long does dolphin 4d keep privacy records?

07 Can I access dolphin 4d from Indonesia?

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